About the Takata Compulsory Recalls
Certain Toyota models have been recalled for front driver or front passenger airbag inflators that were manufactured by Takata.
Toyota takes the safety of our customers seriously and we are working hard to rectify all affected vehicles, prioritising vehicle rectification based on the location and age of the inflator and parts availability.
We sincerely apologise for any inconvenience caused by the Takata airbag recalls.
What is the defect with the airbags?
In involved vehicles, the non-desiccated propellant that inflates the driver's or passenger's front airbag (model dependent) could absorb moisture and degrade. This is either due to deficiencies during the manufacturing process (alpha), or after prolonged exposure to high humidity and fluctuating high temperatures (beta). If the inflator propellant degrades and the vehicle is involved in a collision, the airbag can go off with too much explosive force, causing sharp metal fragments to shoot out and kill or seriously injure people in the vehicle.
Is my Toyota affected?
Affected vehicles are determined by the Vehicle Identification Number (VIN). To check if your Toyota is affected by the Takata recalls, please enter your VIN here. For a table of Toyota vehicle models involved in the Takata recalls and their PRA numbers (a unique number given to each recall by the Australian Competition and Consumer Commission) please click here. In addition to the information available at toyota.com.au, a full list of all vehicles affected by the Takata airbag recalls in Australia is available on the Recalls Australia website.
Toyota will also notify registered owners using other communication methods (email, phone, SMS and home visits) where Toyota has the relevant contact information available. Toyota urges all guests who have been advised of active recall to contact the Toyota Recall Campaign Helpline from 8:00am to 6:00pm AEST Monday to Friday.
Translation services are available at this number or via the Translating and Interpreting Service (TIS National).
The National Relay Service is available to assist guests who are deaf or have a hearing or speech impairment.
Alternatively, please contact your closest/preferred Toyota Dealer, quoting your VIN. Your Toyota Dealer can advise of parts availability and book your vehicle in for free rectification.