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Toyota Genuine Parts
We’ll protect the integrity of your Toyota by using Toyota Genuine Parts for authorised repairs within the manufacturer’s new vehicle warranty period at the time of the accident.
Lifetime repair guarantee
When an authorised Toyota repairer works on your car, their work is guaranteed for the life of the vehicle.
New replacement Toyota
If your Toyota is beyond repair and is less than three years old, we’ll replace it with a new one.
No matter what happens to your Toyota, with Toyota Car Insurance you can count on quality. Quality repairs, with Toyota Genuine Parts.
Toyota has built a reputation on reliability and you can expect the same from Toyota Insurance – we’ve always got your back.
We understand how important your Toyota is to you, and we know what it takes to get you back on the road.
We cover travel expenses up to $500 from your accident, and in the event of a stolen car we’ll provide a rental car.
The Toyota Insurance difference.
| Benefit | Covered by Toyota Comprehensive Car Insurance |
| Repairs by Toyota approved or authorised repairers |  |
| Toyota Genuine Parts | |
| Lifetime Repair Guarantee on all authorised repairs | |
| New for old Toyota replacement | On Toyotas less than three years old |
| Rental car cover if your vehicle is stolen | Up to 30 days (maximum $100 per day) |
| Travel expenses following an accident or theft | Up to the value of $500 |
| Agreed value | |
| Glass cover | Optional excess - free glass cover available for additional premium |
This table provides a summary of the policy benefits only. For full terms, conditions and exclusions please read the Policy and Product Disclosure Statement.
Toyota Comprehensive Car Insurance Policy and Product Disclosure Statement
Effective for new business policies commencing on or after 25th March 2021 and renewal policies with a start date on or after 5th April 2021.
Effective for new business policies commencing on or after 25th March 2021 and renewal policies with a start date on or after 5th April 2021.
Toyota Comprehensive Car Insurance Policy and Product Disclosure Statement
Effective for new business policies commencing on or after 26 November 2020 and renewal policies with a start date on or after 26 December 2020.
Toyota Comprehensive Car Insurance Policy and Product Disclosure Statement
Effective for new business policies commencing on or after 1 January 2014 and renewal policies with a start date on or after 2 February 2014
Toyota Car Insurance Premium Excess and Claims Guide
Effective for new business policies commencing on or after 26 November 2020 and renewal policies with a start date on or after 26 December 2020.
Effective for new business policies commencing on or after 3 August 2017 and renewal policies with a start date on or after 2 September 2017.
This SPDS, dated 1 May 2019, updates and should be read in conjunction with the Toyota Comprehensive Car Insurance Policy and Product Disclosure Statement with preparation date: 1 January 2014 and any other applicable SPDS we may have given you.
Toyota Insurance Family and Domestic Violence Policy
Toyota Insurance recognises that Family and Domestic Violence is a serious issue that may be affecting our customers and we are strongly committed to supporting them. This policy sets out how we will support those affected by Family and Domestic Violence.
Toyota Insurance Complaints Guide
Effective from 1 July 2021, please refer to this guide for information about how Toyota Insurance will handle any complaints that you may have.
Toyota Insurance Product Governance Policy
Toyota Insurance is committed to providing our customers with products that are suitable for their needs and meet their expectations. This policy outlines how we respond to customer needs and expectations in our approach to the design, distribution and regular review of our products.
Supplementary Product Disclosure Statement
This SPDS, dated 1 September 2021, updates and should be read in conjunction with the Toyota Comprehensive Motor Vehicle Insurance Policy and Product Disclosure Statement with preparation date: 5 February 2021 and any other applicable SPDS we may have given you.
Toyota Insurance Financial Hardship Guide (TIN223)
Toyota Insurance understands at times, you may be experiencing financial hardship and we are committed to supporting you. Please refer to this Guide to understand the type of financial hardship support that may be available to you, along with information on how to apply for support.