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Finance Gap Insurance Finance Gap Insurance

Finance Gap Insurance

Understand how this cover will help pay your outstanding loan balance

As a Finance Gap customer, your policy helps cover any outstanding loan balance following a total loss such as accident or theft, up to the level of cover you have chosen. Your policy includes cover for insurance, registration and car hire cover.

How can we help you?

  • Want to claim on an existing policy
  • Want to make an adjustment on an existing policy
  • Have an enquiry about your existing policy
  • I do not have an existing policy:
  • Toyota Insurance no longer offers this product to new customers, however we are always here for you if you need help so please call us on 137 200 to talk to a customer service representative.

    If you would like to understand the full details of your Finance Gap Insurance policy with Toyota Insurance, please refer to the Product Disclosure Statement (PDS) and Supplementary Product Disclosure Statement (SPDS).

Important documents

Get to know your Finance Gap Insurance better.

This SPDS, dated 28 January 2021, updates and should be read in conjunction with the Toyota Insurance Finance Gap Insurance Policy and Product Disclosure Statement and any other applicable SPDS we may have given you, for new policies commencing on or after 25 March 2021.

This SPDS, dated 1 May 2019, updates and should be read in conjunction with the Toyota Finance Gap Insurance Policy and Product Disclosure Statement and any other applicable SPDS we may have given you.

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Toyota Insurance Family and Domestic Violence Policy

Toyota Insurance recognises that Family and Domestic Violence is a serious issue that may be affecting our customers and we are strongly committed to supporting them. This policy sets out how we will support those affected by Family and Domestic Violence.

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Toyota Insurance Complaints Guide

Effective from 1 July 2021, please refer to this guide for information about how Toyota Insurance will handle any complaints that you may have.

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Toyota Insurance Product Governance Policy

Toyota Insurance is committed to providing our customers with products that are suitable for their needs and meet their expectations. This policy outlines how we respond to customer needs and expectations in our approach to the design, distribution and regular review of our products.

Ready to get started?


Insurance contact details

Phone
Claims: 1300 658 027
Mon-Fri 8:30am to 7:00pm AET
Sat 8:30am to 5:00pm AET

Mail
Toyota Insurance
PO Box 7212,
Melbourne VIC 3004

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