Frequently asked questions about Toyota servicing

From Toyota Genuine Service to capped price servicing, find answers to common questions about servicing your vehicle with Toyota.
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Toyota Genuine Service
When do I first need to take my vehicle in for a service?
How often should I service my Toyota?
How much does a Toyota Genuine Service cost?
Apart from the pre-scheduled service intervals, do I need to have my car serviced at other times?
Who is the best person to talk to at the Toyota Service Centre
Can I have my Toyota serviced by an independent/non-authorised repairer?
What if I'm travelling and need a service or repair?
Where do I go for a service after my capped price servicing expires?
If I have my vehicle serviced by someone other than a Toyota Dealer, will this void my warranty?
How do Toyota service schedules work?
Are service schedules different for each vehicle model?
What does a 100,000km service involve?
What does a 200,00km service involve?
Does Toyota offer courtesy cars during car servicing?
How many kilometres can I drive past my Toyota's scheduled service date?
How do I update my car’s maps and satellite navigation?
Hybrid Electric Vehicles (HEVs)
What maintenance is required for a Hybrid Electric car?
Does it cost more to service a Hybrid Electric car?
What is a Hybrid Electric battery service?
Battery Electric Vehicles (BEVs)
Do Battery Electric cars need servicing?
Do all Toyota Service Centres service Battery Electric vehicles?
What does a Battery Electric vehicle service include?
Do Battery Electric vehicles require more servicing than other vehicles?
Toyota Capped Price Servicing
How long does Toyota capped price servicing last?
How much does Toyota servicing cost?
What is Toyota capped price servicing and how does it work?
Why do some Toyota vehicles come with three years capped price servicing, while others come with five?
What does capped price servicing include?
Are used Toyota vehicles eligible for capped priced servicing?
Can I transfer my Toyota capped priced servicing to another vehicle?
Where can I get my Toyota capped priced car service done?
What’s the claim period?
Toyota Express Maintenance
What is Toyota Express Maintenance?
How much does Toyota Express Maintenance cost?
Which Dealers offer Toyota Express Maintenance?
How does Toyota Express Maintenance work?
How can I make a booking?
Toyota Warranty Advantage
If I change vehicles, can I transfer my warranty to my new vehicle?
How do I check if my warranty is still valid?
Does Toyota offer an extended warranty?
Why are some Toyota vehicles only covered for three years of the Toyota Warranty Advantage, not five?
What is the cost of a replacement battery for the Toyota bZ4X?
How does the Toyota Warranty Advantage apply to the Toyota bZ4X?5B

Why service your Toyota with us?

We’ve been around long enough to know what care you and your Toyota deserve.
We’ll extend your warranty

Every new Toyota vehicle comes with a warranty of five years and unlimited kilometresT7 (or 160,000km for commercial vehicles). We’ll extend Driveline and Engine cover to seven yearsW2 if you keep up with your logbook servicing with Toyota.

We offer capped price servicing

We’ll keep your car’s servicing cost at a capped price for your first 3 or 5 years from the vehicle’s purchase date, depending on your vehicle model.

We’re transparent

You’ll know the cost of a service upfront during booking before we begin work. That means no surprises, just a quality service.

We know Toyotas best

We've been servicing and repairing Toyotas nationwide since 1963, and have Toyota-trained technicians in 300+ Toyota Service Centres across Australia. What’s more, we only use tried and tested Toyota Genuine Parts for your scheduled service.

Two Toyota technicians working under the hood on a blue LandCruiser inside a vehicle assembly workshop.
   

More ways to care for your Toyota

From warranty to repairs, get the most out of owning a Toyota.

Capped price servicing


Keep your car’s servicing cost at a capped price for your first 3 or 5 years from the purchase date, depending on vehicle model.

Express Maintenance


Our experts can have your car serviced in just 60 minutes.

Servicing


Get transparency on your next visit. Calculate the cost of your scheduled service based on your model and mileage.

Toyota Owners


We’re committed to giving you the best of Toyota. Get more from your vehicle with support, servicing, warranty and key ownership tools, all in one place.