Why can’t I navigate to the destination?
Navigation is only available in certain vehicles with factory-fitted satellite navigation.
I accidentally deleted the software from my vehicle's audio. What do I do?
The next time you connect your smartphone containing the Toyota Link app, you will receive a message in-vehicle that update is required before use. If you have a fast and stable internet/data connection, you can perform this update which will download the apps to the vehicle.
What happens to Toyota Link if my vehicle battery is disconnected?
Toyota Link will resume once your vehicle's power is restored.
Can I upgrade the audio head unit in my vehicle to the touchscreen display version so that it can receive Toyota Link?
The Toyota Link head unit is installed when the vehicle is built. There is no Toyota Genuine accessory or upgrade for vehicles which are not factory-fitted with a touchscreen display audio unit.
I have the new audio but without satellite navigation. Can I upgrade it to have satellite navigation and the associated Toyota Link services?
No. Certain Toyota Link services require satellite navigation. Toyota does not offer a Toyota Genuine satellite navigation headunit upgrade.
Can I operate Toyota Link apps when I'm driving?
Your safety while on the road is paramount. The Toyota Link system is designed to provide minimal driver distraction - this is why some Toyota Link apps can be used when the vehicle is moving, but interactive functions cannot be used. Drivers remain responsible for compliance with all local road laws.
Will more apps become available in the future?
Yes! Toyota will continue to review the apps offered on Toyota Link.
What apps are being considered?
Toyota will decide on new apps based on guest requests, safety, and the benefit they will provide during vehicle use.
When more apps are released will I be able to receive them?
Yes. New apps for Toyota Link will either be automatically updated or you will receive a prompt on your vehicle's head unit to perform an update.
Why are there no social media apps like Facebook?
The available apps have been carefully chosen to aid drivers while using their vehicle.