Global Reporting Initiative Index
Net Balance Management Group has checked our reporting against the Global Reporting Initiative and has confirmed it to be Application Level A.
All indicators below are fully reported unless otherwise stated.
| Element | Description | Comment/Page |
|---|---|---|
| 1.1 | Statement from the most senior decisionmaker of the organisation. | President's Message |
| 1.2 | Description of key impacts, risks, and opportunities. | President's Message President's Q&A |
| 2.1 | Name of the organisation. | Toyota Motor Corporation Australia Limited |
| 2.2 | Primary brands, products, and/or services. | http://www.toyota.com.au/about/company |
| 2.3 | Operational structure of the organisation. | http://www.toyota.com.au/about/company |
| 2.4 | Location of organisation's headquarters. | 155 Bertie Street, Port Melbourne, VIC 3207 |
| 2.5 | Number of countries where the organisation operates. | http://www.toyota.com.au/about/company |
| 2.6 | Nature of ownership and legal form. | http://www.toyota.com.au/about/company |
| 2.7 | Markets served | http://www.toyota.com.au/about/company Toyota's customers are people and organisation who buy Toyota and Lexus-branded vehicles |
| 2.8 | Scale of the reporting organisation, including: number of employees; net sales; total capitalisation broken down by in terms of debt and equity; and quantity of products or services provided. | http://www.toyota.com.au/about/company Finance Report Working at Toyota We are not a publicly listed company and therefore do not report market capitalisation by debt and equity. |
| 2.9 | Significant changes during the reporting period regarding size, structure, or ownership including: number of employees; net sales; total capitalisation broken down in terms or debt equity; and quantity of products and services provided. | Working at Toyota |
| 2.10 | Awards received in the reporting period. | The Motor Report (TMR) named the Camry Hybrid as the 'best buy' passenger car of 2010. Toyota Australia was named as having the number one position for reputation among Australian car manufacturers and number three out of Australia's largest 50 companies for the fourth consecutive year in the 2010 RepTrakTM survey conducted by the Reputation Institute. |
| 3.1 | Reporting period (e.g., fiscal/calendar year) for information provided. | 1 April 2010 - 31 March 2011 |
| 3.2 | Date of most recent previous report (if any). | September 2010 |
| 3.3 | Reporting cycle (annual, biennial, etc.) | Annual |
| 3.4 | Contact point for questions regarding the report or its contents. | environment@toyota.com.au |
| 3.5 | Process for defining report content. | Stakeholder Engagement Home |
| 3.6 | Boundary of the report (e.g., countries, divisions, subsidiaries, leased facilities, joint ventures, suppliers). | Home |
| 3.7 | State any specific limitations on the scope or boundary of the report. | There are no specific limitations on the scope or boundary of the report. |
| 3.8 | Basis for reporting on joint ventures, subsidiaries, leased facilities, outsourced operations, and other entities. | This report covers all Toyota Australia sites and does not cover dealerships which are independently owned. |
| 3.9 | Data measurement techniques and the bases of calculations. | The environmental performance data in this report is gathered from internal reporting procedures. The methodology used is in line with the Greenhouse Gas Protocol of the World Business Council of Sustainable Development and the World Resources Institute. The social performance data is from formal statistics on customer relations, product quality, safety, health and human resources. The economic data is from the finance group and is fully in line with corporate annual reporting procedures. |
| 3.10 | Explanation of the effect of any re-statements of information provided in earlier reports. | There have been no restatements. |
| 3.11 | Significant changes from previous reporting periods in the scope, boundary, or measurement methods applied in the report. | We have developed an online interactive report this year instead of a pdf online to enable us to update information to the site on a regular basis. |
| 3.12 | Table identifying the location of the Standard Disclosures in the report. | GRI index |
| 3.13 | Policy and current practice with regard to seeking external assurance for the report. | Materiality and Verification |
| 4.1 | Governance structure of the organisation, including committees under the highest governance body responsible for specific tasks, such as setting strategy or organisational oversight. | Governance |
| 4.2 | Indicate whether the Chair of the highest governance body is also an executive officer. | Governance |
| 4.3 | For organisations that have a unitary board structure, state the number of members of the highest governance body that are independent and/or non-executive members. | Governance |
| 4.4 | Mechanisms for shareholders and employees to provide recommendations or direction to the highest governance body. | Governance |
| 4.5 | Linkage between compensation for members of the highest governance body, senior managers, and executives (including departure arrangements), and the organisation's performance (including social and environmental performance). | Governance |
| 4.6 | Processes in place for the highest governance body to ensure conflicts of interest are avoided. | The company has processes in place to ensure there are no conflicts of interest. These processes, which are consistent with the Corporations Act 2001 and the Constitution of the company, include an obligation of continuous disclosure, a form that all board members must sign upon appointment and a questionnaire that must be completed each year. Directors are required to disclose any shares, debentures and securities in other companies, positions held in other companies and any interests in property, trusts or membership of other organisations. |
| 4.7 | Process for determining the qualifications and expertise of the members of the highest governance body for guiding the organisation's strategy on economic, environmental, and social topics. | Board members are selected based on their qualifications, experience, performance and industry knowledge and are appointed by Toyota Australia's Board of Directors, following recommendations of Toyota Motor Corporation (TMC). |
| 4.8 | Internally developed statements of mission or values, codes of conduct, and principles relevant to economic, environmental, and social performance and the status of their implementation. | Toyota Guiding Principles Code of Ethics CSR Policy Toyota Production System Toyota Global Vision 2020 |
| 4.9 | Procedures of the highest governance body for overseeing the organisation's identification and management of economic, environmental, and social performance. | Governance |
| 4.10 | Processes for evaluating the highest governance body's own performance, particularly with respect to economic, environmental, and social performance. | The President of Toyota Australia and senior executives of Toyota Motor Corporation review the performance of Directors and the Board as a whole against annual objectives and key performance indicators under the Toyota Global Assessment Performance framework. The Board of Directors does not have specific environmental and social performance measures. |
| 4.11 | Explanation of whether and how the precautionary approach or principle is addressed by the organisation. | Energy, Resource Use, Climate Change Response Working at Toyota |
| 4.12 | Externally developed economic, environmental, and social charters, principles, or other initiatives to which the organisation subscribes or endorses. | Global Reporting Initiative |
| 4.13 | Memberships in associations (such as industry associations) and/or national/international advocacy organisations. |
|
| 4.14 | List of stakeholder groups engaged by the organisation. | Stakeholder Engagement |
| 4.15 | Basis for identification and selection of stakeholders with whom to engage. | Stakeholder Engagement Toyota Austrlia identifies its stakeholders as those groups who are directly affected by its operations or who directly affect the organisation. |
| 4.16 | Approaches to stakeholder engagement, including frequency of engagement by type and by stakeholder group. | Stakeholder Engagement Toyota Australia engages with each of its key stakeholder groups(outlined in the stakeholder engagement section) on an on-going basis. |
| 4.17 | Key topics and concerns that have been raised through stakeholder engagement, and how the organisation has responded to those key topics and concerns, including through its reporting. | Stakeholder Engagement |
Economic - Disclosures on Management Approach
| Element | Description | Comment/Page |
|---|---|---|
| DMA EC | Economic Performance | Finance Report |
| DMA EC | Market Presence | Finance Report |
| DMA EC | Indirect Economic Impacts | Suppliers Community |
| EC1 | Direct economic value generated and distributed. | Finance Report |
| EC2 | Financial implications and other risks and opportunities for the organisation's activities due to climate change. | EEO/NGERS Suppliers - Environmental Risk Management |
| EC3 | Coverage of the organisation's defined benefit plan obligations. | Working at Toyota |
| EC4 | Significant financial assistance received from government. | Emissions and Lifecycle Impacts |
| EC6 | Policy, practices, and proportion of spending on locally-based suppliers at significant locations of operation. | Suppliers |
| EC7 | Procedures for local hiring and proportion of senior management hired from the local community at significant locations of operation. | Our recruitment procedures do not specifically require resources to be selected from operational locations. Instead we focus on hiring individuals with the skills and experience required to undertake the roles. |
| EC8 | Development and impact of infrastructure investments and services provided primarily for public benefit through commercial, in-kind, or pro bono engagement. | Community Resource Use (Water Consumption) |
Environmental - Disclosures on Management Approach
| Element | Description | Comment/Page |
|---|---|---|
| DMA EN | Materials | Resource Use |
| DMA EN | Energy | Energy |
| DMA EN | Water | Resource Use |
| DMA EN | Biodiversity | In Toyota Australia's Three Year Environmental Action Plan the company has committed to ensuring that any project undertaken by Toyota Australia considers biodiversity impacts in accordance with relevant state and national legislation and guidelines. It also states that where its operations are adjacent to sensitive environments such as Kororoit Creek which is close to the Altona manufacturing plant and Botany Bay, which is close to its Sales and Marketing offices in New South Wales, it will work with local partners to enable these environments to be protected and restored. |
| DMA EN | Emissions, effluents and waste | Climate Change Response Resource Use |
| DMA EN | Products and Services | Vehicle Emissions and Lifecycle Impacts |
| DMA EN | Compliance | Management Systems |
| DMA EN | Transport | Energy (Logistics) |
| DMA EN | Overall | Environmental Management |
| EN1 | Materials used by weight or volume. | Resource Use |
| EN2 | Percentage of materials used that are recycled input materials. | Environment Management |
| EN3 | Direct energy consumption by primary energy source. | Energy Direct energy consumption is made up of the fuel Toyota Australia burns as a business. The company reports on this energy consumption in GigaJoules. This consists of 77% natural gas, 2% other gaseous fuels and 21% liquid fuels. Toyota Australia reports on production gas use which is the largest and materially significant item. |
| EN4 | Indirect energy consumption by primary source. | Energy Toyota Australia reports on its indirect energy consumption (electricity), the source of which is brown coal. Electricity consumption at the company's production sites totalled 338,774 GJ and at non-production sites totalled 41,958 GJ in 2010 |
| EN6 | Initiatives to provide energy-efficient or renewable energy based products and services, and reductions in energy requirements as a result of these initiatives. | Vehicles Emissions and Lifecycle Impacts |
| EN7 | Initiatives to reduce indirect energy consumption and reductions achieved. | Energy |
| EN8 | Total water withdrawal by source. | Resource Use |
| EN11 | Location and size of land owned, leased, managed in, or adjacent to, protected areas and areas of high biodiversity value outside protected areas. | Toyota Australia does not own or manage sites in areas of high biodiversity value. |
| EN16 | Total direct and indirect greenhouse gas emissions by weight. | Climate Change Response |
| EN17 | Other relevant indirect greenhouse gas emissions by weight. | Climate Change Response |
| EN18 | Initiatives to reduce greenhouse gas emissions and reductions achieved. | Climate Change Response |
| EN19 | Emissions of ozone-depleting substances by weight. | Toyota Australia does not have any emissions from ozone-depleting substances. |
| EN20 | NOx, SOx, and other significant air emissions by type and weight. | Climate Change Response |
| EN21 | Total water discharge by quality and destination. | Resource Use |
| EN22 | Total weight of waste by type and disposal method. | Resource Use Partially reported. The majority of the company's waste is generated at its manufacturing plant, so figures for non-production sites are not included. The total waste at the company's manufacturing plant totalled 23,653 tonnes, of this 22,550 tonnes was recycled. The waste that was not recycled, and went to landfill, included 659.94 tonnes of general waste and 442.92 tonnes of prescribed waste. |
| EN23 | Total number and volume of significant spills. | There were no significant spills in the reporting period. |
| EN26 | Initiatives to mitigate environmental impacts of products and services, and extent of impact mitigation. | Vehicles Emissions and Lifecycle Impacts |
| EN27 | Percentage of products sold and their packaging materials that are reclaimed by category. | Vehicles Emissions and Lifecycle Impacts |
| EN28 | Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with environmental laws and regulations. | Nil |
| EN29 | Significant environmental impacts of transporting products and other goods and materials used for the organisation's operations, and transporting members of the workforce. | Energy |
| EN30 | Total environmental protection expenditures and investments by type. |
|
Labor Practices and Decent Work - Disclosures on Management Approach
| Element | Description | Comment/Page |
|---|---|---|
| DMA LA | Employment | Employees |
| DMA LA | Labour/Management Relations | Employees |
| DMA LA | Occupational Health and Safety | Working at Toyota |
| DMA LA | Training and Education | Working at Toyota |
| DMA LA | Diversity and Equal Opportunity | Employees |
| LA1 | Total workforce by employment type, employment contract, and region. | Employees |
| LA2 | Total number and rate of employee turnover by age group, gender, and region. | Responding to Changing Market Conditions |
| LA3 | Benefits provided to full-time employees that are not provided to temporary or part-time employee, by major operations. | Benefits provided to full-time, part-time, and fixed term (temporary) employees who are directly employed by Toyota Australia do not differ. However, temporary or contract labour engaged via a third party (e.g. employment agency) do not have access to any employee benefits. Working at Toyota |
| LA4 | Percentage of employees covered by collective bargaining agreements. | 78 per cent of employees are covered by a collective bargaining agreement according to a March 2011 Headcount Report. |
| LA5 | Minimum notice period(s) regarding significant operational changes, including whether it is specified in collective agreements. | Responding to Changing Market Conditions |
| LA7 | Rates of injury, occupational diseases, lost days, and absenteeism, and number of work-related fatalities by region. | Toyota Australia does not measure rates of occupational diseases or absenteeism. There were no work-related fatalities in the reporting period. Working at Toyota |
| LA8 | Education, training, counselling, prevention, and risk-control programmes in place to assist workforce members, their families, or community members regarding serious diseases. | Working at Toyota |
| LA10 | Average hours of training per year per employee by employee category. | Working at Toyota Partially reported - data not available. Toyota Australia collects data based on training per year per employee per learning program rather than by employee category. |
| LA13 | Composition of governance bodies and breakdown of employees per category according to gender, age group, minority group membership, and other indicators of diversity. | Employees Governance |
| LA14 | Ratio of basic salary of men to women by employee category. | Employees |
Human Rights: Disclosures on Management Approach
| Element | Description | Comment/Page |
|---|---|---|
| DMA HR | Investment and Procurement Practices | Suppliers |
| DMA HR | Non-discrimination | Employees |
| DMA HR | Freedom of Association and Collective Bargaining | Employees |
| DMA HR | Child Labour | We respect and honour the human rights of people involved in our business and, in particular, do not use or tolerate any form of forced or child labour. |
| DMA HR | Forced and Compulsory Labour | We respect and honour the human rights of people involved in our business and, in particular, do not use or tolerate any form of forced or child labour. |
| DMA HR | Security Practices | Not reported and not applicable. All employees are trained in the organisation's policies or procedures concerning human rights such as equal opportunities and Toyota's Code of Conduct. |
| DMA HR | Indigenous rights | Not reported and not applicable. Toyota Australia is not aware of any such cases. |
| HR1 | Percentage and total number of significant investment agreements that include human rights clauses or that have undergone human rights screening. | Nil. |
| HR2 | Percentage of significant suppliers and contractors that have undergone screening on human rights and actions taken. | Suppliers Partially reported - data not available. The company does not have a system in place to monitor how its suppliers are adhering to the guidelines but Toyota Australia will continue to monitor the situation and report more fully on this indicator by 2013. |
| HR4 | Total number of incidents of discrimination and actions taken. | There were two allegations of discrimination. There was one allegation of discrimination on the grounds of race through a recruitment process. This complaint was resolved externally through VCAT. There was also one allegation of discrimination on the grounds of race and age through a recruitment process and this complaint was resolved informally. |
| HR5 | Operations identified in which the right to exercise freedom of association and collective bargaining may be at significant risk, and actions taken to support these rights. | No risk to exercise freedom of association and collective bargaining has been identified. We comply with all applicable laws in our countries of operation. |
| HR6 | Operations identified as having significant risk for incidents of child labour, and measures taken to contribute to the elimination of child labour. | No risk of child labour has been identified. We comply with all applicable laws in our countries of operation. Toyota Supplier Corporate Social Responsibility (CSR) Guidelines |
| HR7 | Operations identified as having significant risk for incidents of forced or compulsory labour, and measures to contribute to the elimination of forced or compulsory labour. | No risk of forced or compulsory labour has been identified. We comply with all applicable laws in our countries of operation. Toyota Supplier Corporate Social Responsibility (CSR) Guidelines |
Society: Disclosures on Management Approach
| Element | Description | Comment/Page |
|---|---|---|
| DMA SO | Community | Community |
| DMA SO | Corruption | Governance |
| DMA SO | Compliance | Governance |
| DMA SO | Public Policy | The company contributes to public debate, through means such as written submissions and Senate hearings, on issues relating to the automative industry, and fiscal and environmental issues. |
| SO1 | Nature, scope, and effectiveness of any programmes and practices that assess and manage the impacts of operations on communities, including entering, operating, and exiting. | Community TMCA does not formally assess its impacts on entering or exiting local communities. Community investment is measured using the London Benchmarking Group methodology. |
| SO2 | Percentage and total number of business units analysed for risks related to corruption. | 26 business units were analysed for risks relating to corruption. This represents 93 per cent of total business units. |
| SO3 | Percentage of employees trained in organisation's anti-corruption policies and procedures. | Our anti-corruption training program is provided to our executive staff. In the reporting period, 36 per cent of our executive staff completed the training. |
| SO4 | Actions taken in response to incidents of corruption. | There were no incidents of corruption and therefore no actions taken. |
| SO5 | Public policy positions and participation in public policy development and lobbying. |
Toyota Australia is a member of the Federal Chamber of Automotive Industries (FCAI) Fuels Sub-Group which represents the FACI in consultations with the Federal Government's Fuel Standards Consultative Committee. Items discussed during the past year include revisions to the LPG (Autogas) Australian Standard, Australian E85 Fuel Standard and Fuel Additives. |
| SO6 | Total value of financial and in-kind contributions to political parties, politicians, and related institutions by country. | Toyota Australia's policy relating to political donations prohibits contributions (in-kind or otherwise) that are defined as donations under the Australian Electoral Commission guidelines. |
| SO8 | Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with laws and regulations. | Nil. |
Product Responsibility: Disclosures on Management Approach
| Element | Description | Comment/Page |
|---|---|---|
| DMA PR | Customer Health and Safety | Customers |
| DMA PR | Product and Service Labelling | Customers Vehicle Emissions and Lifecycle Impacts |
| DMA PR | Marketing Communications | Customers |
| DMA PR | Compliance | Customers |
| DMA PR | Customer Privacy | Not applicable and not reported. Please see PR8 |
| PR1 | Life cycle stages in which health and safety impacts of products and services are assessed for improvement, and percentage of significant products and services categories subject to such procedures. | Customers Vehicle Emissions and Lifecycle Impacts |
| PR3 | Type of product and service information required by procedures, and percentage of significant products and services subject to such information requirements. | Green Vehicle Guide |
| PR5 | Practices related to customer satisfaction, including results of surveys measuring customer satisfaction. | Customers |
| PR6 | Programmes for adherence to laws, standards, and voluntary codes related to marketing communications, including advertising, promotion, and sponsorship. | Customers |
| PR9 | Monetary value of significant fines for non-compliance with laws and regulations concerning the provision and use of products and services. | Nil |
| EC3 | Coverage of the organisation's defined benefit plan obligations. | Employees |
| EC4 | Significant financial assistance received from government. | Vehicle Emissions and Lifecycle Impacts |
| EC6 | Policy, practices, and proportion of spending on locally-based suppliers at significant locations of operation. | Suppliers |
| EC7 | Procedures for local hiring and proportion of senior management hired from the local community at significant locations of operation. | Our recruitment procedures do not specifically require resources to be selected from operational locations. Instead we focus on hiring individuals with the skills and experience required to undertake the roles. |
| EC8 | Development and impact of infrastructure investments and services provided primarily for public benefit through commercial, in-kind, or pro bono engagement. | Community Resource Use (Water Consumption) |
Environmental - Disclosures on Management Approach
| Element | Description | Comment/Page |
|---|---|---|
| DMA EN | Materials | Resource Use |
| DMA EN | Energy | Energy |
| DMA EN | Water | Resource Use |
| DMA EN | Biodiversity | In Toyota Australia's Three Year Environmental Action Plan the company has committed to ensuring that any project undertaken by Toyota Australia considers biodiversity impacts in accordance with relevant state and national legislation and guidelines. It also states that where its operations are adjacent to sensitive environments such as Kororoit Creek which is close to the Altona manufacturing plant and Botany Bay, which is close to its Sales and Marketing offices in New South Wales, it will work with local partners to enable these environments to be protected and restored. |
| DMA EN | Emissions, effluents and waste | Climate Change Response Resource Use |
| DMA EN | Products and Services | Vehicle Emissions and Lifecycle Impacts |
| DMA EN | Compliance | Management |
| DMA EN | Transport | Energy (Logistics) |
| DMA EN | Overall | Environmental Management |
| EN1 | Materials used by weight or volume. | Resource Use |
| EN2 | Percentage of materials used that are recycled input materials. | Environmental Management |
| EN3 | Direct energy consumption by primary energy source. | Energy |
| EN4 | Indirect energy consumption by primary source. | Energy |
| EN6 | Initiatives to provide energy-efficient or renewable energy based products and services, and reductions in energy requirements as a result of these initiatives. | Vehicles |
| EN7 | Initiatives to reduce indirect energy consumption and reductions achieved. | Energy |
| EN8 | Total water withdrawal by source. | Resource Use |
| EN11 | Location and size of land owned, leased, managed in, or adjacent to, protected areas and areas of high biodiversity value outside protected areas. | Toyota Australia does not own or manage sites in areas of high biodiversity value. |
| EN16 | Total direct and indirect greenhouse gas emissions by weight. | Climate Change Response |
| EN17 | Other relevant indirect greenhouse gas emissions by weight. | Climate Change Response |
| EN18 | Initiatives to reduce greenhouse gas emissions and reductions achieved. | Climate Change Response |
| EN19 | Emissions of ozone-depleting substances by weight. | Toyota Australia does not have any emissions from ozone-depleting substances. |
| EN20 | NOx, SOx, and other significant air emissions by type and weight. | Climate Change Response |
| EN21 | Total water discharge by quality and destination. | Resource Use |
| EN22 | Total weight of waste by type and disposal method. | Resource Use |
| EN23 | Total number and volume of significant spills. | There were no significant spills in the reporting period. |
| EN26 | Initiatives to mitigate environmental impacts of products and services, and extent of impact mitigation. | Vehicle Emissions and Lifecycle Impacts |
| EN27 | Percentage of products sold and their packaging materials that are reclaimed by category. | Vehicle Emissions and Lifecycle Impacts |
| EN28 | Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with environmental laws and regulations. | Nil |
| EN29 | Significant environmental impacts of transporting products and other goods and materials used for the organisation's operations, and transporting members of the workforce. | Energy |
| EN30 | Total environmental protection expenditures and investments by type. |
|
Labor Practices and Decent Work - Disclosures on Management Approach
| Element | Description | Comment/Page |
|---|---|---|
| DMA LA | Employment | Employees |
| DMA LA | Labour/Management Relations | Employees |
| DMA LA | Occupational Health and Safety | Employees |
| DMA LA | Training and Education | Employees |
| DMA LA | Diversity and Equal Opportunity | Employees |
| LA1 | Total workforce by employment type, employment contract, and region. | Employees |
| LA2 | Total number and rate of employee turnover by age group, gender, and region. | Employees |
| LA3 | Benefits provided to full-time employees that are not provided to temporary or part-time employee, by major operations. | Working at Toyota Benefits provided to full-time, part-time, and fixed term (temporary) employees who are directly employed by Toyota Australia do not differ. However, temporary or contract labour engaged via a third party (e.g. employment agency) do not have access to any employee benefits. |
| LA4 | Percentage of employees covered by collective bargaining agreements. | 78 per cent of employees are covered by a collective bargaining agreement according to a March 2011 Headcount Report. |
| LA5 | Minimum notice period(s) regarding significant operational changes, including whether it is specified in collective agreements. | Responding to Changing Market Conditions |
| LA7 | Rates of injury, occupational diseases, lost days, and absenteeism, and number of work-related fatalities by region. | Working at Toyota Toyota Australia does not measure rates of occupational diseases or absenteeism. There were no work-related fatalities in the reporting period. |
| LA8 | Education, training, counselling, prevention, and risk-control programmes in place to assist workforce members, their families, or community members regarding serious diseases. | Working at Toyota |
| LA10 | Average hours of training per year per employee by employee category. | Working at Toyota Partially reported data not available. Toyota Australia collects data based on training per year per employee per learning program rather thean by employee category |
| LA13 | Composition of governance bodies and breakdown of employees per category according to gender, age group, minority group membership, and other indicators of diversity. | Employees Governance |
| LA14 | Ratio of basic salary of men to women by employee category. | Employees |
Human Rights: Disclosures on Management Approach
| Element | Description | Comment/Page |
|---|---|---|
| DMA HR | Investment and Procurement Practices | Suppliers |
| DMA HR | Non-discrimination | Employees |
| DMA HR | Freedom of Association and Collective Bargaining | Employees |
| DMA HR | Child Labour | We respect and honour the human rights of people involved in our business and, in particular, do not use or tolerate any form of forced or child labour. |
| DMA HR | Forced and Compulsory Labour | We respect and honour the human rights of people involved in our business and, in particular, do not use or tolerate any form of forced or child labour. |
| HR1 | Percentage and total number of significant investment agreements that include human rights clauses or that have undergone human rights screening. | Nil. |
| HR2 | Percentage of significant suppliers and contractors that have undergone screening on human rights and actions taken. | Suppliers |
| HR4 | Total number of incidents of discrimination and actions taken. | There were two allegations of discrimination. There was one allegation of discrimination on the grounds of race through a recruitment process. This complaint was resolved externally through VCAT. There was also one allegation of discrimination on the grounds of race and age through a recruitment process and this complaint was resolved informally. |
| HR5 | Operations identified in which the right to exercise freedom of association and collective bargaining may be at significant risk, and actions taken to support these rights. | No risk to exercise freedom of association and collective bargaining has been identified. We comply with all applicable laws in our countries of operation. |
| HR6 | Operations identified as having significant risk for incidents of child labour, and measures taken to contribute to the elimination of child labour. | No risk of child labour has been identified. We comply with all applicable laws in our countries of operation. Toyota Supplier Corporate Social Responsibility (CSR) Guidelines |
| HR7 | Operations identified as having significant risk for incidents of forced or compulsory labour, and measures to contribute to the elimination of forced or compulsory labour. | No risk of forced or compulsory labour has been identified. We comply with all applicable laws in our countries of operation.Toyota Supplier Corporate Social Responsibility (CSR) Guidelines Toyota Supplier Corporate Social Responsibility (CSR) Guidelines |
Society: Disclosures on Management Approach
| Element | Description | Comment/Page |
|---|---|---|
| DMA SO | Community | Community |
| DMA SO | Corruption | Governance |
| SO1 | Nature, scope, and effectiveness of any programmes and practices that assess and manage the impacts of operations on communities, including entering, operating, and exiting. | TMCA does not formally assess its impacts on entering or exiting local communities. Community investment is measured using the London Benchmarking Group methodology.
Community |
| SO2 | Percentage and total number of business units analysed for risks related to corruption. | 26 business units were analysed for risks relating to corruption. This represents 93 per cent of total business units. |
| SO3 | Percentage of employees trained in organisation's anti-corruption policies and procedures. | Our anti-corruption training program is provided to our executive staff. In the reporting period, 36 per cent of our executive staff completed the training. |
| SO4 | Actions taken in response to incidents of corruption. | There were no incidents of corruption and therefore no actions taken. |
| SO5 | Public policy positions and participation in public policy development and lobbying. |
Toyota Australia is a member of the Federal Chamber of Automotive Industries (FCAI) Fuels Sub-Group which represents the FACI in consultations with the Federal Government's Fuel Standards Consultative Committee. Items discussed during the past year include revisions to the LPG (Autogas) Australian Standard, Australian E85 Fuel Standard and Fuel Additives. |
| SO6 | Total value of financial and in-kind contributions to political parties, politicians, and related institutions by country. | Toyota Australia's policy relating to political donations prohibits contributions (in-kind or otherwise) that are defined as donations under the Australian Electoral Commission guidelines. |
| SO8 | Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with laws and regulations. | Nil. |
Product Responsibility: Disclosures on Management Approach
| Element | Description | Comment/Page |
|---|---|---|
| DMA PR | Customer Health and Safety | Customers |
| DMA PR | Product and Service Labelling | Vehicle Emissions and Lifecycle Impacts |
| DMA PR | Marketing Communications | Customers |
| DMA PR | Compliance | Customers |
| DMA PR | Customer Privacy | Not applicable and not reported. Please see PR8 |
| PR1 | Life cycle stages in which health and safety impacts of products and services are assessed for improvement, and percentage of significant products and services categories subject to such procedures. | Customers Vehicle Emissions and Lifecycle Impacts |
| PR3 | Type of product and service information required by procedures, and percentage of significant products and services subject to such information requirements. | Green Vehicle Guide |
| PR5 | Practices related to customer satisfaction, including results of surveys measuring customer satisfaction. | Customers |
| PR6 | Programmes for adherence to laws, standards, and voluntary codes related to marketing communications, including advertising, promotion, and sponsorship. | Customers |
| PR9 | Monetary value of significant fines for non-compliance with laws and regulations concerning the provision and use of products and services. | Nil |