Toyota

2017 Sustainability Report

DOWNLOAD FULL REPORT

President's Message

2017 marks a critically important year for Toyota Australia – it will be our last year of automotive manufacturing.

Although this year will undoubtedly be an emotional one for all our employees, I cannot help but feel incredibly buoyed by our achievements.

For the 14th consecutive year we finished 2016 as the top selling automotive company in Australia, with HiLux and Corolla taking out the number one and two sales positions, respectively. Lexus also hit a new record, selling more vehicles in 2016 than ever before.

I cannot express enough how proud I am of what our employees have contributed across all areas of our company. Despite the closure of our manufacturing operations, the achievements of our employees will ensure that Toyota Australia continues to hold an incredibly strong position in the Australian market.


Dave Buttner
President, Toyota Australia

KEY FACTS

Employees 4,129*


Lost time injury frequency rate 1.25


Net profit after tax $99m


Net sales $8.7b


Community investment $3.8m


Vehicles manufactured 87,466


Vehicles sold 209,995**


Vehicles exported 55,445


Greenhouse gas emissions 138,610 tCO2-e



Figures stated are for the period 1 April 2016 to 31 March 2017, except greenhouse gas emissions which is for 1 July 2015 to 30 June 2016

* Full time equivalent including contractors

** Toyota and Lexus branded vehicles

Sustainability at Toyota

Toyota aims to contribute to the sustainable development of society and the planet through its business services. Motor vehicles greatly expand the freedom of mobility, but we recognise that they also have an impact on society and the environment. With this in mind, we listen carefully to our stakeholders as we pursue a business that works towards harmony with people, society, and the global environment.


DOWNLOAD THIS SECTION

        DOWNLOAD FULL REPORT

Corporate Governance and Compliance

Overall accountability for corporate governance lies with Toyota Australia’s Board of Directors, which oversees the company’s day-to-day operations as well as its long-term strategy.

The Toyota Code of Ethics and Standards of Behaviour (outlined in Toyota Australia’s Workplace Agreements) guide our understanding, promotion and practice of ethical business standards.


DOWNLOAD THIS SECTION

         DOWNLOAD FULL REPORT

Our Vehicles

Toyota Australia is committed to providing the domestic market with safe, quality vehicles. Globally, Toyota is continuously innovating to develop environmentally friendly, safe and intelligent vehicles that will enable mobility into the future.

Over the past year we have been pleased to showcase three Mirai fuel cell vehicles in Australia. These hydrogen-fuelled vehicles can be refuelled in a few minutes, only emit water and produce no greenhouse gas emissions or other pollutants.


DOWNLOAD THIS SECTION

        DOWNLOAD FULL REPORT

Our Business Performance

Toyota Australia’s future success depends on our ability to maintain market share and successfully transition towards a sales and distribution business.

We posted an after-tax profit of $99 million in the 2016/17 financial year. Strong vehicle sales across all major segments contributed to this result, with 209,995 Toyota and Lexus vehicles sold locally and 55,445 vehicles exported. We also manufactured 87,466 vehicles at the Altona plant.


DOWNLOAD THIS SECTION

        DOWNLOAD FULL REPORT

Business Transformation

Since the announcement in 2014 that vehicle manufacturing operations would cease at our Altona plant, and sales and marketing functions would be consolidated to Melbourne, our focus has been on ensuring a respectful and smooth transition. The changes will have impacts on our staff, our suppliers and local communities.

During the 2016/17 financial year, we have continued to put in place initiatives that support those affected through these changes, and help them plan for the future.


DOWNLOAD THIS SECTION

        DOWNLOAD FULL REPORT

Our Employees

We employ over 4,000 people directly and many more through our network of Toyota and Lexus dealers.

As we undergo our business transition, employees face many challenges including relocation, training for new roles and moving on from employment with Toyota. The DRIVE program provides departing employees across the business with comprehensive career development support. Employees can access formal training, professional career advice and a job seeking skills program.


DOWNLOAD THIS SECTION

        DOWNLOAD FULL REPORT

Our Guests and Dealers

We are committed to putting our guests at the centre of everything we do, and creating Toyota fans for life. We are working with our dealers to develop ongoing relationships with guests that extend far beyond the purchase decision to the whole vehicle ownership cycle.

We have begun shifting our culture away from a purely sales target model towards one where our guests are at the forefront of everything we do, and where guest satisfaction is a core measure of success. We aim to deliver quality at every single guest touch point.


DOWNLOAD THIS SECTION

        DOWNLOAD FULL REPORT

Community Commitments

With more Toyota and Lexus vehicles on the road in Australia than any other brand, the whole community is a key stakeholder for us. We seek to be active participants in and supporters of the community. This is in line with the values of our parent company, Toyota Motor Corporation, Japan’s largest vehicle manufacturer.

Toyota Australia has a long tradition of providing practical support to the community, both locally and nationally. In 2016/17, our total community contributions exceeded $3.8 million.


DOWNLOAD THIS SECTION

        DOWNLOAD FULL REPORT

Environmental Management

The importance of ‘respect for the planet’ is central to Toyota’s Global Vision. Toyota’s philosophy and policies on the environment are based on the Toyota guiding principles, which define the company’s mission, value and behaviours. These underpin Toyota operations around the world.

As we cease local manufacturing operations, our direct environmental impacts such as energy use, water use and greenhouse gas emissions will decrease significantly.


DOWNLOAD THIS SECTION

        DOWNLOAD FULL REPORT

*Note: The 2011 and 2012 Sustainability Reports were published in full online, therefore copies of these reports are not currently available for download.

Toyota

Contact Us

FIND OUT MORE