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Toyota



Frequently Asked Questions

If I have any problems with my Toyota during the warranty period, what is the best way of getting my Toyota repaired?

Your Toyota warranty provides comprehensive security against any unlikely faults in the performance of your new Toyota. However, if you need repairs or work done to your car, don’t hesitate to call your local Toyota Service Centre. Every Toyota Service Centre is committed to providing any Warranty Repairs you may need – and has the technology, tools and skilled personnel to keep your Toyota in excellent condition.

Isn't Toyota servicing more expensive?

This is one of the great myths of modern motoring. Your Toyota Service Centre provides excellent price competitive servicing and when you take into account the benefits of having Toyota Trained Technicians using warranted Toyota Genuine Parts, there really is no comparison.

I've just taken ownership of a used Toyota. What do I do?

Firstly, get your nearest Toyota Service Centre to give the vehicle a Safety Check. That way, any potential problems can be rectified immediately. Then simply keep getting your car serviced according to the maintenance schedule in your Service & Warranty Handbook at your Local Toyota Service Centre.

If I leave a lengthy time between services, will this impact my warranty?

Regular scheduled servicing is vital to maintain the performance of your car. You should always follow the recommended service intervals as outlined in your vehicle Warranty & Service Handbook, including any additional service requirements that your vehicle may need. Your Toyota warranty does not cover damage caused by inadequate maintenance.

What if I'm travelling and need a service or repair?

Whether it’s a scheduled service or an unexpected repair, every Toyota Service Centre in Australia is authorised to service your Toyota. So you’re free to use any one of them you choose.

Should I use fluid additives like coolants and fuel enhancers?

Your Toyota is engineered to perform at its best without further additives other than the Toyota Genuine Fluids and Lubricants supplied by your Toyota Service Centre.

Where do I go for service after my warranty expires?

If you’ve had your Toyota serviced by your Toyota Service Centre for the length of its warranty you’ll no doubt find that it’s in excellent condition. So why would you risk going elsewhere now? After all, only your Toyota Service Centre has the facilities and the qualified Technicians to keep your Toyota genuinely better.