Customer Service and Support - Toyota Fleet Cars

Customer Service

After-Sales Customer Service

We realise reliable and convenient after-sales support and service is a top priority for fleet managers. So we offer a wide range of customer services to help keep your cars running at their optimum and minimise your fleet management workload.

Wherever you go, we're there

With a national customer service network offering servicing capabilities in more than 290 city, regional and rural locations, there's an Authorised Toyota Service Centre within reach - no matter where you are in Australia.

At an Authorised Toyota Service Centre your cars will be looked after by Toyota trained Technicians. They work on Toyotas day in day out, so they're both highly experienced and efficient. You also get the advantages of the latest diagnostic equipment as well as the use of Toyota Genuine Parts [T15]  .

Locate your closest Toyota Service Centre

One-stop shopping

Our Service Centres offer a range of products for most of your fleet maintenance needs [B15]  . Keep things simple by servicing your cars and getting the products you need, in one location. At most Service Centres, our One-Stop-Shop products include [T15]  :

  • Tyres
  • Batteries
  • Brakes
  • Lubricants and fluids
  • Mufflers
  • Repairs
  • Vehicle inspections and
  • Toyota Genuine Accessories

At your service

To assist you with any support you may need, we provide a dedicated toll-free Fleet Customer Assistance Centre to respond to all your queries. No matter what the issue, we're on call to keep your fleet on the road.

Your fleet at your fingertips

Our Service Centres offer a range of products for most of your fleet maintenance needs [B15]  . Keep things simple by servicing your cars and getting the products you need, in one location. At most Service Centres, our One-Stop-Shop products include [T15]  :

  • Tyres
  • Batteries
  • Brakes
  • Lubricants and fluids
  • Mufflers
  • Repairs
  • Vehicle inspections and
  • Toyota Genuine Accessories

When you're a Toyota Fleet customer you also get access to the myFLEET portal. This easy-to-use, secure website gives you:

  • 24/7 access to your fleet information
  • Downloadable fleet reports, and
  • Instant access to pricing information

[T15] All Toyota Genuine Parts carry a 12 month Toyota Warranty. Conditions apply. The Toyota Genuine Parts Warranty does not limit and may not necessarily exceed your rights under the Competition and Consumer Act 2010. Warranty conditions differ for Tyres and Batteries. See relevant sections for details.
[B15] Please note: Not all Toyota Service Centres are able to provide all services as listed above. Please ensure you contact your local Toyota Service Centre to confirm their services prior to your visit.
[T15] All Toyota Genuine Parts carry a 12 month Toyota Warranty. Conditions apply. The Toyota Genuine Parts Warranty does not limit and may not necessarily exceed your rights under the Competition and Consumer Act 2010. Warranty conditions differ for Tyres and Batteries. See relevant sections for details.
[B15] Please note: Not all Toyota Service Centres are able to provide all services as listed above. Please ensure you contact your local Toyota Service Centre to confirm their services prior to your visit.
[T15] All Toyota Genuine Parts carry a 12 month Toyota Warranty. Conditions apply. The Toyota Genuine Parts Warranty does not limit and may not necessarily exceed your rights under the Competition and Consumer Act 2010. Warranty conditions differ for Tyres and Batteries. See relevant sections for details.
[B15] Please note: Not all Toyota Service Centres are able to provide all services as listed above. Please ensure you contact your local Toyota Service Centre to confirm their services prior to your visit.
[T15] All Toyota Genuine Parts carry a 12 month Toyota Warranty. Conditions apply. The Toyota Genuine Parts Warranty does not limit and may not necessarily exceed your rights under the Competition and Consumer Act 2010. Warranty conditions differ for Tyres and Batteries. See relevant sections for details.