5-Stars is Toyota’s highest possible ranking for customer service. We only award this to dealers who are proven to offer exceptional and outstanding service, routinely exceeding customer expectations.
How Dealers earn 5 Star status
To earn 5-Stars, a dealership must consistently offer customers outstanding levels of service in both sales and servicing. We regularly monitor customer satisfaction levels against a strict set of criteria, to ensure standards never slip.
How this benefits customers
The only way a dealer can achieve maximum 5-Star status is with a ‘Customer First’ culture and by continuously striving to improve the service and support. As a result, you can expect the very best customer experience - the kind you’d be happy to recommend to anyone.