Every step of owning a Toyota should be an experience like no other. That’s why we introduced the 5 Star Guest Experience Dealership award. We award this to our very best dealers, who have proven they go the extra mile to consistently deliver an exceptional experience.
How Dealers earn 5 Star status
To earn 5-Stars, a dealership must consistently offer guests outstanding levels of service in both sales and servicing. We regularly monitor guest satisfaction levels against a strict set of criteria, to ensure standards never slip.
How this benefits customers
The only way a dealer can achieve maximum 5-Star status is with a ‘Guest First’ culture and by continuously striving to improve their service and support. As a result, you can expect the very best experience - the kind you’d be happy to recommend to anyone.